Data Protection & Privacy

Your Privacy Matters to 77cd

At 77cd, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use the 77cd platform, why we collect it, how we use it, and the rights you have over your own information. We've written this in plain language so it's easy to understand — no legal jargon, no hidden surprises.

Last Updated: January 2025

Our Privacy Commitments

Your data is never sold to third parties under any circumstances
All personal data is encrypted with industry-standard SSL
We collect only the data we genuinely need to operate the platform
You can request access to or deletion of your data at any time
You can opt out of marketing communications at any time

Privacy at 77cd — Six Key Principles

Privacy protection at 77cd isn't just a legal requirement — it's something we genuinely care about. Here's how we approach it.

Minimal Data Collection

77cd only collects the personal data that is strictly necessary to operate the platform, verify your identity, process payments, and comply with legal obligations. We don't collect data for the sake of it.

End-to-End Encryption

Every piece of data transmitted between your device and 77cd's servers is protected with SSL encryption. Your personal details and financial information are never transmitted in plain text.

Your Data, Your Control

You have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team and we'll handle your request promptly and without hassle.

No Data Selling

77cd will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the 77cd ecosystem and its trusted service partners only.

Defined Retention Periods

77cd does not hold your data indefinitely. We have clear data retention policies in place. Once data is no longer needed for its original purpose, it is securely deleted or anonymised.

Regulatory Compliance

77cd's data practices comply with applicable data protection regulations. We work with legal and compliance experts to ensure our privacy practices remain current and robust as regulations evolve.

1 Who We Are

77cd is an online gaming platform operated for players in Bangladesh. When this Privacy Policy refers to "77cd", "we", "us", or "our", it means the company operating the 77cd platform at https://77cd.app. This Privacy Policy applies to all services offered through the 77cd website and mobile application.

As the operator of the 77cd platform, we act as the data controller for the personal information you provide to us. This means we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about how 77cd handles your data, you can reach us at [email protected].

Plain English: 77cd is the company responsible for your data. We decide how it's used, and we're accountable for keeping it safe. This policy tells you everything you need to know.


2 Data We Collect

77cd collects personal data from you in several ways — directly when you register or use the platform, automatically when you browse or play, and occasionally from third-party sources such as payment providers. Here is a breakdown of the categories of data we collect:

Registration Data

When you create a 77cd account, we collect the information you provide during the registration process, including your full name, date of birth, mobile phone number, and any other details required to set up your account.

Identity Verification Data

To comply with our legal obligations and to protect the platform from fraud, 77cd may request identity documents such as a national ID card or passport. This data is used solely for verification purposes and is handled with the highest level of care.

Financial Data

When you make a deposit or withdrawal on 77cd, we collect transaction data including the payment method used (bKash, Nagad, or Rocket), transaction amounts, and transaction timestamps. We do not store full payment account credentials on our servers.

Usage Data

We automatically collect data about how you interact with the 77cd platform. This includes the games you play, the bets you place, session duration, device type, operating system, browser type, and IP address.

Data Category Examples Purpose
Registration Data Name, date of birth, phone number Account creation, identity verification
Financial Data Payment method, transaction history Processing deposits and withdrawals
Usage Data Games played, session times, IP address Platform improvement, fraud prevention
Device Data Device type, OS, browser Technical support, security monitoring
Communication Data Support chat logs, email correspondence Customer support, dispute resolution

3 How We Use Your Data

77cd uses your personal data only for legitimate purposes that are necessary to operate the platform and provide you with a safe, fair, and enjoyable gaming experience. We do not use your data for purposes that are incompatible with the reasons it was originally collected.

  • Account Management: To create and maintain your 77cd account, verify your identity, and manage your account settings and preferences.
  • Payment Processing: To process your deposits and withdrawals securely via bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other illegal behaviour on the 77cd platform.
  • Responsible Gaming: To monitor gaming behaviour and identify players who may need support, and to enforce responsible gaming tools such as deposit limits and self-exclusion.
  • Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance when you need it.
  • Platform Improvement: To analyse usage patterns and improve the performance, design, and features of the 77cd platform.
  • Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive them.
  • Legal Compliance: To comply with applicable laws, regulations, and requests from regulatory or law enforcement authorities.

Marketing opt-out: If you no longer wish to receive promotional emails or SMS messages from 77cd, you can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting our support team directly.


4 Data Sharing

77cd does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only with parties who are contractually obligated to handle it securely and in accordance with applicable data protection law.

Payment Processors

To process your deposits and withdrawals, 77cd shares necessary transaction data with our payment processing partners, including bKash, Nagad, and Rocket. These providers receive only the data required to complete the transaction and are not permitted to use it for any other purpose.

Identity Verification Providers

When identity verification is required, 77cd may share your identification documents with trusted third-party verification services. These providers are bound by strict confidentiality agreements and data protection obligations.

Legal and Regulatory Authorities

77cd may be required by law to disclose certain personal data to regulatory bodies, law enforcement agencies, or courts. We will only do so when legally required and will disclose the minimum amount of data necessary to comply with the legal obligation.

Business Transfers

In the event that 77cd undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the new entity before the transfer takes place.

Our promise: 77cd will never share your personal data with advertisers, data brokers, or any third party for commercial purposes. Your data is used to run the platform — nothing else.


5 Cookies & Tracking

77cd uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in between sessions, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.

Types of Cookies We Use

  • Essential Cookies: These are required for the platform to function. They keep you logged in, maintain your session, and enable core features. You cannot opt out of essential cookies.
  • Analytics Cookies: These help us understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is aggregated and anonymised.
  • Preference Cookies: These remember your settings and preferences, such as your preferred language or display settings, so you don't have to set them every time you visit.
  • Security Cookies: These help us detect and prevent fraudulent activity and protect your account from unauthorised access.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of the 77cd platform and your overall experience.

Note: 77cd does not use third-party advertising cookies or tracking pixels for ad targeting. We do not participate in cross-site tracking networks.


6 Data Security

Protecting your personal data is a top priority at 77cd. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration, or disclosure.

  • All data transmitted between your device and 77cd's servers is encrypted using SSL/TLS technology.
  • Sensitive data such as passwords is stored using strong one-way hashing algorithms and is never stored in plain text.
  • Access to personal data within 77cd is restricted to authorised personnel only, on a strict need-to-know basis.
  • Our servers are hosted in secure data centres with physical access controls, fire suppression systems, and 24/7 monitoring.
  • We conduct regular security audits and vulnerability assessments to identify and address potential weaknesses.
  • In the event of a data breach that affects your personal data, 77cd will notify you promptly in accordance with applicable legal requirements.

Your role in security: While 77cd takes every reasonable step to protect your data, you also play an important role. Use a strong, unique password for your 77cd account and never share your login credentials with anyone.


7 Data Retention

77cd retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. We do not hold data indefinitely, and we have clear internal policies governing how long different categories of data are kept.

  • Account Data: Retained for the duration of your account and for a period of up to five years after account closure, as required for legal and regulatory compliance.
  • Transaction Records: Financial transaction records are retained for a minimum of five years in accordance with anti-money laundering regulations.
  • Identity Documents: Retained for the period required by applicable identity verification and anti-money laundering laws, typically five years from the date of verification.
  • Usage and Analytics Data: Aggregated and anonymised usage data may be retained indefinitely for platform improvement purposes. Individual usage logs are typically retained for 12 months.
  • Support Communications: Customer support records are retained for up to three years to assist with dispute resolution and quality assurance.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.


8 Your Rights

As a 77cd player, you have a number of rights in relation to your personal data. 77cd is committed to respecting and upholding these rights. To exercise any of the rights listed below, please contact our support team at [email protected].

  • Right of Access: You have the right to request a copy of the personal data that 77cd holds about you. We will provide this within a reasonable timeframe at no charge.
  • Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
  • Right to Erasure: In certain circumstances, you have the right to request that 77cd delete your personal data. Note that we may be required to retain certain data for legal or regulatory reasons even after a deletion request.
  • Right to Restrict Processing: You have the right to request that we limit how we use your personal data in certain circumstances, for example while a dispute is being resolved.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format so that you can transfer it to another service provider if you wish.
  • Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can also object to other types of processing in certain circumstances.

How to exercise your rights: Email us at [email protected] with your request. We aim to respond to all data rights requests within 30 days. We may need to verify your identity before processing your request.


9 Children's Privacy

The 77cd platform is strictly intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on 77cd or provide any personal information to us.

If 77cd becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on 77cd, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. 77cd supports responsible gaming and takes the protection of minors very seriously.


10 Policy Updates

77cd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy, we will notify registered players via email or through a notification displayed on the platform.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how 77cd protects your personal data. Your continued use of the platform after any changes to this policy constitutes your acceptance of the updated terms.

Stay informed: Bookmark this page and check back whenever you want to review our current privacy practices. We'll always be transparent about any changes we make.


11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77cd handles your personal data, please don't hesitate to get in touch. Our support team is available around the clock and will do their best to help you.

You can reach us by email at [email protected]. When contacting us about a data-related matter, please include your registered mobile number and a clear description of your request so we can assist you as efficiently as possible.

We aim to respond to all privacy-related enquiries within 48 hours. For formal data rights requests, we will respond within 30 days as required by applicable law.

We're here to help. Privacy can feel complicated, but we're committed to making it straightforward for 77cd players in Bangladesh. If something in this policy isn't clear, just ask — we'll explain it in plain language.

Your Data is Safe with 77cd

Now you know exactly how 77cd protects your privacy. Join thousands of players in Bangladesh who trust 77cd for a safe, fair, and enjoyable gaming experience.